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Hotel and Website Accessibility

Hotel and Website Accessibility

At The Pines Resort, accessibility is at the forefront of our hospitality. We are dedicated to providing a seamless and comfortable experience for every guest, ensuring our facilities and services comply with the Americans with Disabilities Act (ADA) standards. From the moment you arrive, you’ll find wheelchair-accessible paths, ample handicap parking, and specialized alarms for the hearing impaired among our list of amenities designed to make your stay worry-free. Our attentive staff is always on hand to assist, making sure you have everything you need to enjoy the best of our resort. Browse our accessibility features before booking your stay and rest assured, knowing we are committed to welcoming everyone.

Hotel Accessibility Features

  • Parking with Ramps
  • Wheelchair Accessible Rooms
  • Accessible Power Outlets ​​​​
  • Grab Bars in Bathroom
  • Shower Seat
  • Accessible Guest Room with One King Bed and Tub/Shower Combination
  • Wheelchair Accessible Rooms with ADA Compliant Grab Bars in Bathroom
  • Multi-level Door Viewers
  • Hand Held Shower Sprayer
  • Lever Style Handles in Bathroom
  • Height Appropriate Electrical Outlet and Switches
  • Height Appropriate Closet
  • Shaker Alarm Clocks.
  • Accessible Front Desk
  • Visual Smoke Alarm
  • Visual Door Bell
  • On-Site Accessible Parking Spaces
  • Ground Floor Rooms

Accessibility Statement for The Pines Resort

Date: 5/7/2024

This is an accessibility statement from The Pines Resort

Measures to support accessibility

The Pines Resort takes the following measures to ensure accessibility of The Pines Resort:

  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Pines Resort is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback

We welcome your feedback on the accessibility of The Pines Resort. Please let us know if you encounter accessibility barriers on The Pines Resort:

  • Phone: +1-559-642-3121
  • Business Address: 54432 Road 432, Bass Lake, California 93604

Compatibility with browsers and assistive technology

The Pines Resort is designed to be compatible with the following assistive technologies:

The Pines Resort is not compatible with:

  • Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
  • Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.

Technical specifications

Accessibility of The Pines Resort relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of The Pines Resort, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.

Assessment approach

This website was assessed for accessibility by the following approaches:

  • Self-evaluation at site launch
  • External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 11/06/2025; 10/03/2025; 09/03/2025; 08/03/2025; 07/02/2025; 06/09/2025; 05/02/2025; 04/01/2025; 03/06/2025; 02/20/2025; 02/05/2025; 01/06/2025; 12/02/2024; 11/07/2024; 10/03/2024; 09/04/2024; 08/02/2024; 07/02/2024; 06/27/2024; 06/01/2024; 05/07/2024

Date

This statement was created on 9 February 2024 using the W3C Accessibility Statement Generator Tool.

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